FABICI designs and fabricates creatively build products of traceable provenance that will be cherished as keepsakes for generations. These include, but are not limited to : Speakers, Cutting boards, Wooden games, Furniture and home accessories.

The OPEN BOOK shows our costs grouped at a high level, documented and accessible to product owners along with the product’s IMPACT FACTS that highlight some key statistics that are aligned with our values and purpose. We think of this as an equivalent to the Nutritional Facts required on all food and beverage products. Whereas the Nutritional Facts tell a consumer if the food or beverage is healthy for them, the IMPACT FACTS tell a prospective buyer if the product they are considering buying supports a sustainable economy.

FABICI Products are mainly designed and built in Montreal, but also with our partners located near Toronto.

FABICI products are only available through our online shop.

We built our products to last and be repaired. Depending on the issue, you might be able to repair it yourself as we encourage and empower people to care for their products. Contact us at service@fabici.ca with your issue and the product serial number and we will process your request.

Contact us at info@fabici.ca with your issue and the product serial number and we will process your request. The shipping cost of the return will be covered by you. Once we have inspected the product and made our diagnosis, we will let you know what the oprions are.

FABICI products are built to last. Of course, they are covered under Quebec’s legal warranty laws as stipulated by the Office de la protection du consommateur, but also by FABICI. You can find the product’s warranty duration in the Impact Facts of that product. Impact Facts can often be found written on a metal plate attached to the product on the product’s boxcard/booklet provided with the purchase or by emailing info@fabici.ca.

The FABICI “Built to Last” Warranty covers the general construction of the product for its intended purpose. If by no fault of your own, it breaks in any way you can’t use it anymore within the warranty duration; we will either (in the order described) repair it, refurbish it or replace it with an equivalent working model. The warranty does not cover aesthetic damage and normal wear.

Yes, as long as the order hasn’t shipped. Once it’s out our door, it’s yours.

That will depend on a few factors, preparation time (if any), when the order was placed and mostly your shipping destination.
The Shipper (Canada Post) will give a rough estimate of the transportation time during checkout.

An order confirmation, a processing order notice and a completed order notice.
Other email notifications will be sent in the event of a cancellation, a failed order, an account reset etc.

For now, only in Canada and anywhere Canada Post delivers.

Yes, we will provide a tracking number for each order.