FAQs – Frequently Asked Questions

 

COMPANY

No, at the moment there is no physical FABICI store.
Tags: Shop, Store

FABICI products are only available through our online shop.

Tags: Buying, products, Shop

ORDERS

Yes, as long as the order hasn’t shipped. Once it’s out our door, it’s yours.

That will depend on a few factors, preparation time (if any), when the order was placed and mostly your shipping destination.
The Shipper (Canada Post) will give a rough estimate of the transportation time during checkout.

An order confirmation, a processing order notice and a completed order notice.
Other email notifications will be sent in the event of a cancellation, a failed order, an account reset etc.

For now, only in Canada and anywhere Canada Post delivers.

Online payment via our website only. By credit card via the secured Stripe application.

Yes, we will provide a tracking number for each order.